Designed and developed potential use cases and prototypes to showcase Samsung’s new inventions for consumer and B2B XR.
Role
UX Designer and Researcher
Responsibilities
0-to-1, Feature Development/Design, Storyboarding, Research, Strategy
Date
May 2022 - Dec 2022
(8 months)
Tools
Figma
Blender
Unity
Microsoft Excel
Project
NDA (Technology at SRA)
1
Designed 2 end-to-end proof of concept prototypes
seamlessly designed and integrating cutting-edge technologies to enhance user experience and streamline research processes.
2
Conducted comprehensive user research and usability testing to inform the design process
Ensure prototypes effectively addressed the unique needs and workflows of the research lab's diverse user base.
3
Collaborated with cross-functional teams, including researchers, engineers, and project managers
Iteratively refine and optimize the prototypes based on stakeholder feedback and project requirements, demonstrating adaptability and effective communication in a collaborative UX design environment.
Samsung Research America, is Samsung Electronics’ American research labs where they develop a range of technologies for their solutions. Our team sat under the mobile platform solutions lab.
My team identified potential use cases for solutions that demonstrates the breathe of the technology to help identified users.
I was the ux designer and researcher on a team of 1 supervisor, 3 leads, 2 designers, 1 engineer, 3 tech artists.
I was the main point of contact in communicating and advocating for our design decision.
Focus
Each brief revolved around the user, technology, and goals.
After considering the user and the technology we want to target, We selected these 4 research methodologies to best suit the brief.
From our research findings, we ideated how might we tackle trends of specific demographics and identify potential opportunities.
From our research, we ideated on use cases.
Using figma, we organized the information, analyzing the benefits for our proposed use case.
This gave insight to opportunities to explore.
*Due to the confidentially of the technology, certain information is deliberately left blank in these representations.
We assessed existing solutions for a specific goal, mapping user journeys to identify tasks required for goal completion.
Analyzing these user journeys exposed pain points and potential improvement opportunities for each method, influencing our considerations for alternative solutions.
*Due to the confidentially of the technology, certain information is deliberately left blank in these representations.
XR can help my user do (Tasks) and (Goals) in this scenario.
A list of potential features are created to rank against how well they support the technology and user.
Each specific feature was placed on a decision matrix.
We assigned points based on how closely they align with our goals for the user, the technology, and overall.
After deciding features, a clear breakdown was created of how each feature benefits the user and what the use case is.
We assigned story points to each feature creating epics to tackle the prototype.
use case to prototype
My team used Blender, Shape XR, and Unity in different stages of the design process to iterate on designs based on their capabilities.
UI and storyboards are created and collaborated on in figma to ensure consistency through the process.
1
Research to Inform Design
Leveraged comprehensive research findings to identify key use cases and executed low-fidelity to high-fidelity prototypes. This approach ensured a thorough exploration of design possibilities and a refined user experience for the final product.
2
Consistency and Communication
Established a consistent and transparent communication channel by delivering weekly update presentations to the supervisor, ensuring a well-informed and engaged project management process throughout the UX internship.
3
Innovation and Creativity
Introducing novel concepts and solutions that garnered positive feedback, ultimately elevating the overall project impact and user experience.
Our team presented each prototype and we learned a little more on how we worked together as a team. We adjusted and learned how to lean into each other’s strengthens for the next project.
I realized that the sorts of projects we created were too ambitious for what we wanted to achieve. We should have removed some of the not as essential features to show bite-sized successes before tackling everything a user might need.
